ForMyOffice.co.uk ForMyOffice.co.uk

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Interest Free Credit


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Payment and Security

    ForMyOffice Secure Payment Options100% SatisfactionFree UK Mainland Delivery
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About Us

ForMyOffice Website and Business information

ForMyOffice is an eTrading identity of Visucomm Ltd.

ForMyOffice
29-33 Hallamway
Old Mill Lane
Old Mill Business Park
Mansfield Woodhouse
Nottinghamshire
NG19 9BG

Phone: 01623 672074
Fax: 01623 672079
Email: sales@formyoffice.co.uk

Opening Hours:
Monday - Friday 09.00 - 16.30 (Evening phone calls taken upto 20.00 most evenings)
Saturday - 29th - CLOSED
Sundays - CLOSED

VAT No. GB745 7049 15
Company Registration Number 3992742
Data Protection Registration Number Z1827883
Making A Purchase
Placing an order online - or by phone - Making a purchase could not be easier.

All prices on our website include free shipping to UK mainland addresses which is usually a 1 to 3 working day service. Specific manufacturers have different delivery time-scales and so look for the bullet points regarding delivery information for accurate details on the product you require. You can specify a standard working day for delivery in our checkout, if we are unable to meet your requirements we will contact you by phone to re-arrange a convenient date. Saturday deliveries and non-standard working day deliveries may require additional payment due to the weight and cost of this upgrade to the normal delivery service

Just browse our store, and add any items that you wish to buy into the shopping basket. After you have finished your selection and are happy with the items shown in your shopping basket, you will be given a choice of using SagePay or PayPal as a payment processor. There is also an option to "Pay by Phone", or you can also call us on 01623 672074 if you wish to pay by cheque or bank transfer. ForMyOffice are proud to be able to offer Interest Free Finance on all purchases over £500.00, click here for full details on the V12 Finance options.

Both online payment options are fully secure payment services. Your personal details and credit / debit card details are processed securely by these trusted services. We accept most credit & debit cards for payment, do not receive your card details and no credit card details are stored anywhere by us. Please ensure you enter the invoice address as the address that is known to your card provider. If you require delivery to a different address, then select the "Deliver to Different Address" box and enter the details as appropriate. Incorrect address details can cause delays in processing your order whilst payment verification is completed. Full payment is required with all orders prior to any goods being shipped. Currently, we only ship to UK mainland addresses, but we are always willing to prepare an order for collection by an external shipping company

When you receive an acknowledgement email of your order, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an Order Confirmation and Shipping email. Your full VAT invoice will usually be attached to the goods, or we can email this to you if you request it. We have included this term to protect us in case that a mistake has been made in pricing, or we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the unlikely situation of our price being incorrect, we will always contact you by phone to discuss any adjustment necessary. In the unlikely event of an item being unavailable, we will contact you to discuss any delay and may offer you an alternative similar product, but if we offer you an alternative that is not agreeable, or if any delivery delay is unacceptable to you, we will of course cancel your order and fully refund any payment received.

Shipping And Handling Quick Order Processing and Shipping Time Confirmation

When you place an order before 13:30pm, Monday to Friday, we aim to process your order same-day and each webpage gives an indication of likely delivery time for each product. Where 1 to 3 working days is indicated a next-day delivery may also be possible, please contact the sales office to discuss options and avoid disappointment.

Delivery Time and Service - All prices on our website include VAT and free shipping to UK mainland addresses. You can often request a specific day during the working week for delivery, either by using the "Special Delivery Instructions" box during the check out, or when calling us to discuss your requirements.

We reserve the right to request payment of any additional delivery charges that might be appropriate to Islands outside of the Mainland UK, Areas of Scotland, and Northern Ireland.

When delivery is requested to business premises, please ensure you provide specific details about where / how the delivery will be received & signed for; e.g. "please deliver to reception" or "please deliver to goods inward". Please also advise if any limitations on opening hours.

We cannot accept any responsibility for any consequential loss or costs that you might incur as a result of late delivery, regardless of the cause. We will, of course, apply all possible efforts to resolve any delay in delivery to ensure that you receive your order at the earliest possible time.

Our delivery services will require a signature upon receipt for proof of delivery and can arrive between 8am and 6pm on the day of delivery. If you have any concerns about the condition of the goods, minor damage to packaging etc. please ensure you sign for the delivery noting "damaged not checked" or similar note. If there is visible damage that indicates that the goods are damaged - the packaging is more obviously damaged and product visible within box or sound of shattered glass! Do not sign for the goods. If the driver will wait a while - please call us to discuss. If the driver will not wait - REFUSE the delivery and then call us.

ForMyOffice will always resolve these situations as quickly as possible and with the least possible inconvenience.
If you do sign for delivery and later find damage, please call us with details and email us photographs and the part code from the assembly instructions to identify which parts need replacing and we will organise getting these to you as soon as possible. We can usually resolve such damage within 48-72 hours of being contacted, please note extended delivery items will usually be possible to arrange any replacements parts within 48-72 hours but may take longer to be delivered.

On the day of delivery, if you have any concerns about arrival, or any other issues, please do not hesitate to contact us on 01623 672074.
Back Orders

If your item is not in stock, we will back order for you. You will always be contacted to discuss such and always have the option to cancel your order if you would rather not wait.
Tax Charges

All prices shown on our website include VAT at the prevailing rate.
Credit Card Security
When the order is placed on our website, you can choose to pay using either of the payment facilities that we provide, These are Secure e-payments facilities provided by SagePay & PayPal, they will securely handle your credit card details.

If you have a PayPal account, you can use this to pay for goods that you purchase from us.
If you wish to pay using an American Express card, select the PayPal payment facility, then on the left hand side of the web-page, select to use your credit card, do not log in if you have a PayPal account.

No credit card details are put into our website or stored anywhere by us.
Guarantee

All products sold by us are covered by our 12 month warranty. The terms of this warranty are in accordance with the manufacturer's warranty with respect to faults or failure due to quality and workmanship. Manufacturer's warranties vary and can sometimes be longer than 1 year - See the manufacturers section for individual information specific to each manufacturer. Individual manufacturer's exclusion terms, any miss-use, incorrect assembly or installation not in accordance with the manufacturer's instructions as supplied with the goods will apply.
Reaching Us

If you need to reach us, please email us using the "Contact us" link on the store page, alternatively, you can call us on 01623 672074 or fax us on 01623 672079 or write to us at 29-33 Hallamway, Old Mill Lane Business Park, Mansfield Woodhouse, Nottinghamshire, NG19 9BG
Privacy Policy

Formyoffice, and it's parent company Visucomm Ltd, takes your Privacy and Security extremely seriously always using encrypted data to ensure all information is secure.

Your personal information

We will only collect and use your information lawfully and in accordance with the Data Protection Act 1998. The information we collect is used to process your order and to provide you with the best possible service. We do NOT sell or pass any customers personal information, including e-mail addresses to any other organisation for any purpose other than for processing or validating orders you place with us.
For our mutual protection, we often check that your credit, debit or charge card is not being used without your consent. We may validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting our terms and conditions you consent to such checks being made. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
From time to time if you "opt-in" we may send you information via e-mail or post to inform you of changes to our website or inform you of special offers. We will always provide an "opt-out" or "unsubscribe" option to allow you to stop any further mailings if you wish.

The contract's content will be stored. You may store the terms and readily look them up. For safety reasons your order's data is not available via internet. We keep these data in confidence according to our privacy policy.

You have the right to inquire about any data that has been stored about you and the right to demand correction of any inaccuracies.

Cookies

New legislation from the European Union requires all websites to inform its users of any information stored. We fully supports this new legislation.

Nearly all websites that operate online use cookies - they are a vital piece of information that is temporarily stored on the user's computer or mobile device that identifies the user to the website. These are used when you place something into our basket to identify that you have a product in your basket and allow this to be stored in your basket while you continue shopping or whilst you proceed through the checkout. This stored information or 'cookie' is vital to the operation of websites such as ours. Without it the information is lost as soon as you go to a new page. Without a 'cookie' over 99% of all ecommerce websites would not function correctly.

To enable us to continually improve our website for our customer's we use a tracking 'cookie' that monitors what customers do whilst on the website or at what point they leave the website. No personal information is used in this - it is simply to indicate what % of customers click the 'buy-button' or what % of customers choice a certain colour of a product. This help us understand what our customers like and don't like.

Data is collected in the web-shop using web analysis tools (such as Google Analytics) using cookies that are able to be used to generate pseudonyms for user profiles. This data cannot be used to identify individual users or customers and WE do not use this data for ANY direct or indirect marketing purpose or pass such data on to any third party.

Under the latest legislation by using our website you consent to the use of cookies.

Without cookies enabled, the performance of our site and most websites on the internet will be significantly reduced.

If you still wish to change your cookie settings then the following applies for Internet Explorer users:
1. In the tools tab on the menu of your browser click 'internet options'
2. Select the Privacy tab from the pop up box
3. You can then change your settings.

If you would like to know more about cookies then please visit http://www.aboutcookies.org/ to find out more.

Data Protection Registration Number Z1827883
Company Registration Number 3992742
Cancellation and Returns Policy
You have a statutory right to open the goods to inspect them and to cancel your purchase at any time up to 7 working days following the day the goods are delivered. Cancellation can only be made in writing or in another durable medium within 7 working days of delivery.

Under your statutory rights please be aware that you have a duty of care obligation to ensure that the goods arrive back to us in original and perfect resalable condition.

When you contact us we will provide you with a reference number for the return that will ensure we are able to efficiently process the return and complete the refund process.

Kindly send the goods back within 14 days. The cost of returning the goods is at the buyers expense.

Your consumer right to cancel & return part or all of your order and/or return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Where the customer returns an item that is part of a reduced price/free promotion, the customer will be expected to return all items received as part of the promotion in as new, unused, unopened perfect re-saleable condition or pay the current value for any items not returned.

Remittance Terms
• All prices quoted include VAT. Our VAT number is :- GB745 7049 15
• ForMyOffice.co.uk is an e-trading name of Visucomm Ltd
• Full payment is required prior to despatch.
ForMyOffice.co.uk is an Upfront Merchant on TheFind. Click for info.
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