If for any reason you are not happy with your order:- Please call us on 01623 672074 first to discuss why you may wish to return an item and to receive a returns number. We will take all steps possible to solve your problem / offer you a replacement or exchange product, or a refund.
We have a no quibble returns policy within 30 days of purchase, and we will issue a full refund provided the item is in a re-saleable condition, (i.e unused, unassembled, unmarked and in original unmarked packaging). It is the responsibility of the customer to return the item and ensure the package has been reasonably protected in return transit. You must include a copy of your invoice with the return.
Full details can be found here